Cebu Pacific Air CGK Terminal – Soekarno Hatta International Airport

  • Airport Location: Pajang, Tangerang City, Banten, Indonesia
  • Airport Code: CGK
  • Arrival Terminal: Terminal 2F
  • Departure Terminal: Terminal 2F
  • Phone Number: +6285266451911
  • Website: soekarnohatta-airport.co.id
Soekarno-Hatta International Airport

Airport navigation is never too easy, but with a little preparation, you can make it much smoother. Isn’t it? If you are at Cebu Pacific Air CGK Terminal for your upcoming flight, then you must ensure you have all your travel documents ready and easily accessible. That is not all; for a successful and stress-free travel experience, you need to know more about your airlines and the designated terminal.

For this, you can rely on our webpage, where you will find not only the basics but also detailed information about terminal maps, check-in procedures, baggage guidelines, and amenities available at the airport.

Which Terminal Does Cebu Pacific Use At CGK Airport?

When you are at Soekarno–Hatta International Airport with your Cebu Pacific air tickets, make your way to Terminal 2F. Here, you will find dedicated counters for check-in baggage drop-off, security checkpoints, and waiting areas to make your pre-flight process efficient. If you are familiar with all these formalities beforehand, your airport navigation will be a cakewalk.

Complete Information of Cebu Pacific Air Soekarno–Hatta International Airport

Now you very well know what terminal is Cebu Pacific at CGK. So, moving ahead, you must also know how to connect with them in case you need any assistance. Along with that, the chart below mentions the official website and other relevant details so that you have all the information you need at your fingertips:

(CGK) Airport AddressPajang, Tangerang City, Banten, Indonesia
Cebu Pacific Air Check-inTerminal 2F
Arrivals TerminalTerminal 2F
CGK Departures TerminalTerminal 2F
Airport CodeCGK
Cebu Pacific Air ticket counters at the Airport Open2 Hours before departure for domestic flights and 3 hours before departure for international flights.
Check in online for Cebu Pacific flightsInternational flights: Check in online up to 7 days to 4 hours before your flight’s scheduled departure.
Domestic flights: Check in online up to 1 hour before your flight’s scheduled departure.
Opening Hoursopen 24/7 every day of the year.
Airline code203
IATA Code5J
ICAO CodeCEB
Ticket Counter Hours24 Hours Operation
Airport contact Number+6285266451911
Airline Official Websitewww.cebupacificair.com

Social Media Handles Of Cebu Pacific Air

If you are just surfing the internet and looking to stay updated with the latest news, promotions, and travel tips, you can consider getting social with the airlines. Here is how:

Official YouTubewww.youtube.com/user/Cebupacificair
Official Twittertwitter.com/CebuPacificAir
Official Facebookwww.facebook.com/cebupacificair
official LinkedIn Accountwww.linkedin.com/company/cebupacificair/
Official Instagramwww.instagram.com/cebupacificair/

Departure Formalities At The Airport

Before you board your plane from Cebu Pacific Air CGK Terminal, you perform several pre-flight procedures to give a smooth and stress-free start to your air travel. So, the steps include:

  • Check-in: Your flight procedures start with check-in, which can be done online or at the airport. Online check-in usually opens 24 to 48 hours before your flight and allows you to select your seat, print your boarding pass, or save it to your mobile device. For personalized assistance, you can visit the check-in counter with your identification and ticket ready.
  • Baggage Drop-Off: After that, you can proceed to the baggage drop-off counter at CGK, and before that, make sure that all your items meet the airline’s size and weight restrictions to avoid delays and additional fees. You will have to tag your bags with your name, address, and contact information so that they can be easily identified and returned to you if they get lost.
  • Security Check: Passing the security checkpoint is a crucial step before you proceed to your boarding gate. For this, you will place all your carry-on items, including laptops, liquids, and electronics, in separate bins for screening. Also, be ready to remove jackets, belts, and shoes if required. Security personnel may ask you to step through the metal detector, and if they detect anything unusual, they might request additional screening.
  • Immigration: Only international travelers need to go through immigration control. Here, you will present your passport, visa (if required), and boarding pass to the immigration officers. After that, they may ask a few questions about your trip, and once your documents are verified and stamped, you can proceed to the departure area.
  • Boarding Gate: Now is the time to find your boarding gate, and be aware of the boarding time mentioned on your boarding pass. It often happens that your gates can sometimes change, so keeping a timely check on the airport’s flight information displays will help you stay updated. If you are done with all the flight tasks and still have ample time before boarding, you can grab a snack, relax, or do some last-minute shopping.
  • Boarding: Boarding typically begins 30 to 60 minutes before the scheduled departure time, so be ready with your documents and listen for your boarding group. You can follow the signs and directions of the airport staff to board the aircraft. As soon as you are on the plane, locate your seat, place your carry-on luggage in the overhead bin, and put on your seat belt.

Tasks You Need to Perform After A Safe Landing

Once you disembark from your flight at Cebu Pacific Air CGK Terminal, you will need to complete several formalities before you can exit the airport.

  1. Immigration: Passengers who are arriving from an international flight will need to pass through immigration control at CGK Terminal. Here, you will present your passport and any other necessary documents to the immigration officers.
  2. Baggage Claim: Now that you have arrived at your destination and passed through immigration, it’s time to collect your checked luggage. You can check the flight information displays to find the correct carousel for your flight. Your luggage might take some time to arrive, so be patient. In case you didn’t get your total luggage, immediately go to the airline’s baggage service desk located in the baggage claim area.
  3. Customs: If you have items to declare, such as goods exceeding your duty-free allowance, food, plants, or any restricted items, you will need to pass through customs. First, fill out the customs declaration form, which includes details of the items you are bringing into the country. Once the process is complete and your items are cleared, you can leave the customs area and proceed to your destination.
  4. Ground Transportations: In case of your connecting flight, head to the transfer area or the departure terminal for your next flight. If you are to exit the airport, look for the available ground transportation services. Here, you have several options, such as a dedicated taxi stand, ride-sharing services like Uber or Lyft, and airport shuttles. If you are looking for cost-effective options, public transport, like buses, trains, or subways, is available to connect you to various attractions of the city.

Services Provided by CGK Terminal at Soekarno–Hatta International Airport

So, after passing all the mandatory procedures,  you can take advantage of the various essential services at Soekarno-Hatta International Airport. The airport does not only assist you in accomplishing the flight procedures but also provides numerous amenities to enhance your travel experience.

  • Check-in counter
  • Lounges
  • Family restrooms
  • Restaurants
  • Baggage claim
  • Medical Services
  • Self-service kiosks
  • Ticketing counters
  • Ground Transportation
  • Luggage wrapping
  • Lost and Found Desk
  • Nursing stations
  • Security checkpoints
  • Pet-friendly services
  • Wi-Fi
  • Pre-boarding services
  • Ticket Upgradation
  • Children Area

Shopping and Dining Options At CGK

Understanding the need of travelers for a variety of conveniences, CGK terminal offers a number of shopping and dining options to cater to various tastes and needs. If you are in the mood to indulge in some retail therapy or looking for a quick snack, the terminal has a lot to offer.

Shopping Options
Periplus Soekarno Hatta Airport Dep Gate 2FIndomaretFamily-Mart
Chez ChouxRoti O Bandara Soetta 2FCanopy
Roti BoyRed \u0026 WhiteWartel Pulsa Perdana
HP AccessoriesATKHugo Boss
Eateries At CGK
KFC Bandara Soekarno-HattaBakso A FungGreat Indonesia Resto & Cafe
Cockpit RestaurantSolaria Soekarno HattaA&W Restaurant
Beard Papa’sMAXX CoffeeKopi Kenangan
Warunk Soto NikmatPintu D Tana JavaJJ Royal Cafe
PappaJackBakmitopiaHokBen Imperial Kitchen & Dimsum

Soekarno–Hatta International Airport Map Location

Help Section: Cebu Pacific Air CGK Soekarno Hatta International Airport

What terminal at CGK Airport should I use for my flight with Cebu Pacific?

Your Cebu Pacific flight will operate from Terminal 2F at Soekarno-Hatta International Airport (CGK).

Can I exceed the baggage limit set by Cebu Pacific?

You can bring baggage that exceeds the limit set by Cebu Pacific, but you will be charged an Excess Baggage Fee.

Where can I recover my lost belongings at CGK Airport?

Lost and Found desk in Terminal 2F handles lost and found items and can assist you in locating your belongings.

How can I get up-to-date information about my flight with Cebu Pacific?

You can get up-to-date information about your flight with Cebu Pacific by visiting their website, downloading their mobile app, or contacting their customer service.

What ground transportation can I expect at the CGK Airport?

At CGK Airport, you can expect taxis, buses, rental cars, and public transportation, like buses, trains, and subways.

Are there WiFi services available at CGK?

Yes, the airport provides free WiFi throughout all terminals, accessible by selecting the “Free Airport Wi-Fi” network.

How early should I request special assistance at CGK Airport for my flight with Cebu Pacific?

You should request special assistance at CGK Airport at least 48 hours in advance to ensure timely and efficient arrangements.

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