Air New Zealand RAI Terminal – Nelson Mandela Praia International Airport

  • Airport Location: Cidade da Praia - Ilha de Santiago - Caixa Postal nº 265, Cape Verde
  • Airport Code: RAI
  • Arrival Terminal: Terminal 1
  • Departure Terminal: Terminal 1
  • Phone Number: +2382631010
  • Website: www.asa.cv
Nelson Mandela Praia International Airport

Searching for Air New Zealand RAI Terminal details? Voila! You have landed on the right platform. From flight check-in and boarding to post-flight activities and boarding hall amenities, this page will give you a clear gist of everything from start to visit. Keep reading to upgrade your flight journey and ensure a smooth in-airport experience.

Air New Zealand Nelson Mandela Praia International Airport : Credentials to Connect

Before you get closer to the departure date, know that you can always connect and share your concerns with the airline and airport staff members. The representatives are always there to assist and guide you through the complications that may arise during your flight departure or arrival journey. At that time, the following contact details are going to come in handy:

Airport AddressCidade da Praia – Ilha de Santiago – Caixa Postal nº 265, Cape Verde
Air New Zealand Check-inTerminal 1
Arrivals TerminalTerminal 1
RAI Departures TerminalTerminal 1
Airport CodeRAI
Opening Hoursopen 24/7 every day of the year.
Airline IATA CodeNZ
Airline ICAO CodeANZ
Ticket Counter HoursEvery day 24 hours
Airport Contact Number+2382631010
Airline Official Websitehttps://www.airnewzealand.com

Official Social Media Handles of Air New Zealand

There is no harm in following the airline on their social media platforms. If nothing else, you’ll get timely notifications on recent news and updates. In case you forget to do this later, we have provided the direct link to the airline’s digital platforms.

Official YouTubehttps://www.youtube.com/@airnz
Official Twitterhttps://twitter.com/FlyAirNZ
Official Facebookhttps://www.facebook.com/AirNewZealand
Official Instagramhttps://www.instagram.com/airnz/

Formalities Before Flight Boarding

Before starting your journey at the airport, passengers will have to complete a series of activities. It basically includes collecting boarding passes, submitting bags, and clearing security screenings. It goes like this:

Check-in at the Airport

Quickly follow the signage directions leading to your airline counter right after arriving at the airport for swift check-in. Keep documents ready, like passports, booking reference numbers, visas, government-issued IDs, and other papers for hassle-free verification at the counter. The representatives will quickly go through all the provided documents and issue you a boarding pass upon successful inspection. Afterward, you select your seats and make other adjustments to your ticket.

Online Check-in and Seat Selection

Those with early-departing flights can rely on online check-in services to skip the airport queues. For this, you can use the airline’s official website and mobile application. It’s a simple method where you have to log into your account using the provided booking reference number. As soon as you are logged in, your online check-in is completed, and you can select your preferred seat and make other adjustments. This process will provide you with an electronic boarding pass, which you can either print or use as it is.

Drop Off Checked Luggage

Those with boarding passes, either in paper form or a digital copy, can head to baggage drop and submit their checked bags. Travelers with only carry-ons and no bags have nothing to do here. They can directly go in the direction of security screening. At the drop-off, passengers will hand over their checked luggage, and the authority will scale it and run it through the screening machine. If it’s overweight or something forbidden is packed, passengers might have to repack it. Thus, follow the baggage restriction carefully and purchase additional allowance in advance if you want to pack extra.

Passing Security Screening

At last, it’s time to get ready for the screening and get all your belongings checked. Present your boarding pass to the security officials and start to head towards the next step. Take out your electronics and liquid-based items in separate bins, and remove your jackets, coats, and metal-based items. The officials will instruct you to go through the X-ray screening machine when it’s your time. After successfully passing the inspection, collect your things on the other side of the security checkpoint.

Complete Overview of Air New Zealand Facilities at Nelson Mandela Praia International Airport

Get ready to explore a range of amenities and services post-security checkpoint. After clearing the screening, you get access to the boarding hall, where you can wait, shop, and dine until it’s time to embark on the plane. The terminal is completely equipped with facilities to ensure your interim period is worth it and definitely not boring. You can choose to use the following in-terminal facilities before the boarding announcement is made:

  • Restrooms
  • Smoking Lounge
  • Lost and Found
  • Ticket Reservations
  • XpresSpa
  • Medical Facilities
  • ATMs and Banks
  • Currency Exchange
  • Family Restrooms
  • Baggage Storage
  • Pet Travel Services
  • Emergency Services
  • Seat Upgradations
  • Interfaith Chapels
  • Lounges Access
  • Shops and Stores
  • Special Assistance
  • Ticket Cancellations
  • Baggage Wrapping
  • Minute Suites
  • Luggage Storage
  • Flight Status Display
  • Information Desks
  • Seat Upgradations

After-landing Activities at the Airport

When you arrive at the airport (whether it’s your home or a vacation spot), going through some post-flight activities is necessary to end your flight journey. The airport staff will unload your checked bags and send them off to the right conveyor belt. Meanwhile, passengers will deboard one by one, following a pattern instructed by the flight attendants. When you finally enter the arrival terminal, you will:

Collecting Baggage From Reclaim

Upon accessing the reclaim area, passengers have to look for the information screen to identify the conveyor belt assigned to their flight number. Bags may take time to arrive, as the unloading process is challenging and time-consuming. When bags arrive, check the tags and collect them from the belt. Suppose they don’t, contact the lost and found department.

Complete Screening at the Immigration

Passengers landing on international flights add a couple of additional activities to the post-landing chores. Such travelers must complete a quick verification process by attending the immigration counter. The airline representative will thoroughly check your passports and important documents to verify you have all the papers for entering the country.

Pay Duty at the Customs Counter

Right after completing the inspection at the immigration section, passengers must collect their bags and visit the customs duty area. There, travelers will have to declare any goods for which they have to pay duties. After that, they can access the ground transportation and head to the final destination.

Nelson Mandela Praia International Airport Map, Location, and Address Guide

Help Section : Air New Zealand at Nelson Mandela Praia International Airport

What terminal is Air New Zealand at RAI?

Passengers with Air New Zealand tickets will access Terminal 1 at Nelson Mandela Praia International Airport for flight boarding.

What amenities are there at the airport?

The terminal contains facilities from basic amenities to entertainment services at the airport.

Can I smoke inside the airport terminal?

Passengers can smoke only inside the dedicated smoking rooms and not in the other parts of the terminal.

How do I check my departure terminal?

You can check your departure terminal through a boarding pass and booking confirmation email. For any doubts, contact the airline representatives.

Can I print my boarding pass at the airport?

Yes. Passengers can use the self-service kiosk machine to print their boarding pass obtained from online check-in.

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