Flying from British Airways CGK Terminal can never be a stressful experience, especially with the variety of amenities and services designed to make your journey worthwhile. All you have to do is to make sure that you know everything about your airline and terminal. Whether it’s about necessary regulations, check-in procedures, baggage handling, or special assistance, being well-informed will help you navigate the airport terminal with ease.
Now that you have landed on this webpage, you can stop switching between different sources for information. Here, you will find all the insights and details you need in one place, helping you simplify your travel plans.
British Airways Soekarno–Hatta International Airport : Credentials to Connect
In case you don’t know, your British Airways flight will depart from and arrive at Terminal 3. So, consider arriving at the terminal at least 3 hours before your international flight and 2 hours before your domestic one. At the terminal, you will perform the necessary pre-and post-flight procedures. So, be prepared with all your travel documentation, including your passport, visa, IDs, and other relevant papers. With the below information, you can reach out to the officials:
Airport Address | Pajang, Tangerang City, Banten, Indonesia |
British Airways Check-in | Terminal 3 |
Arrivals Terminal | Terminal 3 |
CGK Departures Terminal | Terminal 3 |
Airport Code | CGK |
Opening Hours | open 24/7 every day of the year. |
IATA Code | BA |
ICAO Code | BAW |
Ticket Counter Hours | Every day 24 hours |
Airport Contact Number | +6285266451911 |
Airline Official Website | www.britishairways.com |
Official Social Media Handles Of British Airways
Official Twitter | twitter.com/British_Airways |
YouTube | www.youtube.com/@BritishAirways |
Official Facebook | www.facebook.com/britishairways |
Official Instagram | www.instagram.com/british_airways |
Complete Overview of British Airways Facilities at Soekarno–Hatta International Airport
To accomplish all the travel tasks, you can seek assistance from the different counters at the terminal. Whether you need a hand in check-in, learning about your flight status, or managing your baggage, the staff at these counters are available to help you.
- Post Office
- Meeting points
- Dressing Rooms
- Baggage Trolleys
- Shops and Duty Free
- Check-in Facilities
- Hotel Information
- Meet-and-greet Service
- Bank and Currency Exchange
- Medical Services
- Ticket Reservations
- Ticket Cancellations
- Class Upgradations
- Baggage Allowance
- Restaurants and cafés
- Lost & Found Services
- Conference & Exhibition Services
- Delayed and Damaged Baggage Services
Change Your Flight
A change in plans doesn’t mean you have to cancel your flight. Yes, British Airways offers a better option. You can easily modify your flight details, including dates and times, through their flexible change policy. At the check-in counter or the customer service desk, you can make necessary changes to your flight. Depending on your fare type and availability, charges for your modifications may apply.
Check-In Counter
Online check-in is fine, but it won’t always cover everything for you. Sometimes, visiting the check-in counters for personal assistance can be more beneficial. There, you can check in your luggage, verify travel documents, request special assistance, or make any last-minute changes to your flight. Performing all these formalities online might not always be possible, especially if you have special requirements or unexpected changes.
Luggage Storage and Wrapping
For those with long layovers, CGK offers convenient luggage storage and wrapping services. If you are willing to explore the airport or nearby areas but don’t want to drag your suitcase around, you can securely store your belongings at designated counters or lockers. This way, you can move freely and comfortably whether you choose to relax at the airport lounges or roam around and visit nearby attractions.
Pet Relief Areas
Traveling with your pet can be exhausting as along with you, your furry friend also needs attention and care. Terminal 3 officials understand your sentiments and, therefore, offer convenient pet relief areas to make the journey smoother for you and your pet. You will find these spots are typically located throughout the terminal so that your pet can take a break and rest peacefully.
Wi-Fi and Charging Stations
Connecting with the WiFi service at the airport helps you stay productive, entertained, and in touch with your loved ones while you travel. That is why CGK offers free WiFi throughout the terminal, making it easy for you to browse the internet, stay updated with your emails, and stream different shows without any interruption. To start, simply select the airport’s WiFi network, follow the mentioned instructions, and you’ll be connected in no time. Also, there are charging stations available to keep your devices powered up while you wait for your flight.
Parking And Ground Transportation
Getting to and from Soekarno–Hatta International Airport is no more a hassle with a number of options available for parking and ground transportation. Whether you’re driving yourself, renting a car, using a ride-sharing service, or looking for public transit, the airport has a solution to suit your needs. But advance booking of both parking and ground transportation services can save you time and ensure availability.
Soekarno–Hatta International Airport Map, Location, and Address Guide
Help Section : British Airways at CGK Soekarno–Hatta International Airport
Your British Airways will depart from Terminal 3 at Soekarno–Hatta International Airport.
Yes, absolutely you can check in online with British Airways. This will help you save time and enhance your travel experience.
CGK offers various services, including luggage storage, pet relief areas, Wi-Fi and charging stations, special assistance, lounges, and more.
Yes, there may be extra charges for changing your flight, depending on the airline’s guidelines, fare type, and timing of the change.
To connect with WiFi at CGK, open your device’s WiFi settings, select the airport’s WiFi network, and follow the instructions to get connected.
To request special assistance, contact your airline at least 48 hours before your departure date to notify them of your needs.
At CGK, you can expect dedicated pet relief areas with artificial grass and waste disposal bags for your four-legged companion.
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