Southwest Airlines ALB Terminal – Albany International Airport

  • Airport Location: 737 Albany Shaker Rd, Albany, NY 12211, United States
  • Airport Code: ALB
  • Arrival Terminal: Terminal 1
  • Departure Terminal: Terminal 1
  • Phone Number: +15182422200
  • Website: www.albanyairport.com
Albany International Airport

Making your way through the bustling corridors of Albany International Airport? For those looking for the Southwest Airlines ALB Terminal, this piece will act as your comprehensive guide, navigating you through the complexities of this major air travel hub.

Upon entering the airport, you will be enveloped in a wide array of amenities. With this guidebook, you can be confident that the airport’s renowned efficiency and hospitality will elevate your journey, ensuring it’s both enjoyable and memorable.

All available information on Southwest Airlines Albany International Airport

At Albany International Airport, Terminal 1  serves as the hub for Southwest Airlines for all incoming and outgoing flights. To ensure you have the support you need, we have compiled crucial contact details for both Southwest Airlines and ALB. This information allows you to connect with expert teams for any assistance required easily.

Airport Address737 Albany Shaker Rd, Albany, NY 12211, United States
Southwest Airlines Check-inTerminal 1
Arrivals TerminalTerminal 1
ALB Departures TerminalTerminal 1
Airport CodeALB
Opening Hoursopen 24/7 Everyday of the Year.
IATA CodeWN
ICAO CodeSWA
Ticket Counter Hours24 Hours
Contact Number+15182422200
Official Websitewww.southwest.com

Southwest Airlines Social Media Accounts

Official YouTubewww.youtube.com/user/NutsAboutSouthwest
Official Twittertwitter.com/SouthwestAir
Official Facebookwww.facebook.com/SouthwestAir
Official Instagramwww.instagram.com/southwestair

Get Assistance from Southwest Experts

Embarking on a new journey should be stress-free and well-prepared, right? If you need help with your trip, the Southwest Airlines team in ALB can simplify your travel experience.

  • Reserve Your Seat Early: Book early to get the seat you want on Southwest Airlines. Visit Southwest Airlines ALB Terminal or book online to select from various options, such as extra legroom seats.
  • Effortless Check-in: Check-in quickly with Southwest Airlines online or at the Airport’s dedicated desks. Have your travel documents handy to streamline the process and obtain your boarding pass.
  • Luggage Assistance: For help with your luggage, visit Southwest’s service counters at the Albany International Airport. Learn about baggage policies, including size and weight limits and fees for additional bags.
  • Flexible Cancellations: Change of plans? Southwest Airlines offers an easy cancellation process at ALB Terminal or online, with policies that accommodate emergencies and information on refunds.
  • Upgrade for a Better Experience: For a more comfortable flight, upgrade to premium with Southwest Airlines. Visit the helpdesk or upgrade online to enjoy extra amenities and priority services.
  • Safe Travels for Minors: Southwest Airlines ensures a secure journey for unaccompanied minors with attentive staff assistance from departure to arrival.

Facilities to Avail

Travelers can enjoy their wait time at the Southwest Airlines Albany International Airport Terminal! The terminal is well-designed, with thoughtful amenities to cater to the diverse needs of passengers.

Services Provided by ALB Terminal at Albany International Airport

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport / Online / Self-service Kiosk Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals / Entertainment
  • Missing / Delayed / Lost Luggage
  • Airport Lounges
  • Flight Information / Flight Status
  • Delayed / Canceled Flights
  • Airport Facilities
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Airport / Inflight Wi-Fi
  • Skycap
  • Rapid Rewards®

Eating Options

The Southwest Airlines ALB Terminal has a delightful selection of eateries for every craving. Whether passengers want a strong morning coffee or savory noodles, they can indulge in a variety of tastes.

Shopping Outlets

Terminal 1 is a shopper’s paradise with its assortment of retail stores. Whether you are in need of travel essentials, looking for luxury items, or want to pick up a book for your flight, there’s plenty to explore. 

Lost and Found Services

Losing an item can be stressful, but the Southwest Airlines Albany International Airport Terminal offers a hassle-free lost and found service. For items misplaced within the airport, travelers can find support without extra fees. For belongings lost in more specific areas, such as TSA checkpoints, contacting the respective agencies is advised.

WiFi Facility

At the Southwest Terminal, passengers have access to complimentary WiFi. This service isn’t just an added bonus; it is a lifeline to the outside world while you wait for your flight. Whether you want to catch up with friends, stream the latest hit songs, or binge-watch your favorite series, the airport’s free WiFi has you covered.

Lounges

For those seeking a peaceful retreat from the bustling airport environment, the ALB Terminal offers exclusive lounges. These spaces are designed with tranquillity and comfort in mind, providing a serene spot to unwind or concentrate on work before your flight. The lounges are equipped with luxurious amenities such as television screens for movie enthusiasts, comfortable seating for relaxation, and a selection of books for readers. 

Parking Options

Traveling via Southwest Airlines from Albany International Airport comes with various parking choices to fit your needs. From convenient terminal parking to the more economical Economy Parking, there’s an option for every budget. Frequent flyers can also benefit from the airport’s parking reward program, enhancing their parking experience with each visit.

Ground Transportation

For those arriving or departing from the Southwest Airlines Terminal, a range of ground transportation services is available. Options include shuttles, taxis, and rideshare services. Public transportation, such as bus routes and the subway, provides affordable and direct ways to reach your next destination.

Albany International Airport Map Location Address

Common Queries

Which terminal does Southwest Airlines use at the ALB?

Southwest Airlines operates from Terminal 1 at Albany International Airport for both arrivals and departures.

How can I contact Southwest Airlines at the ALB Terminal?

Reach out to Southwest Airlines via their customer service number or the airport’s directory for specific terminal contacts.

What amenities can I find at Southwest Airlines ALB Terminal?

ALB Terminal offers dining, shopping, lounges, Wi-Fi, and other passenger services tailored to enhance your travel experience.

Are there any lounges available in Terminal 1 for Southwest passengers?

While Southwest doesn’t have its own lounges, passengers can access shared lounges available in the terminal,  subject to terms.

How early should I arrive at Southwest Airlines Albany International Airport Terminal?

It is suggested to arrive at least 2 hours before domestic flights and 3 hours for international flights for a smooth process.

Can I check my baggage at the ALB Terminal for a Southwest flight?

Yes, passengers can check their baggage at Southwest Airlines counters, following the airline’s baggage policy guidelines.

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