United Airlines BOS Terminal – Boston Logan International Airport

  • Airport Location: East Boston, MA 02128, United States
  • Airport Code: BOS
  • Arrival Terminal: Terminal B
  • Departure Terminal: Terminal B
  • Phone Number: +18002356426
  • Website: www.massport.com
Boston Logan International Airport

Traveling with United Airlines to Boston Logan International Airport and want to get updated on the Terminal information? Well, you are in the right place, as this guidebook covers on-to-the-point information about United Airlines BOS Terminal. Ignoring these details might end up creating an unwanted situation or hinder your flights.

Being familiar with your desired terminal beforehand will not only save you time, but you can also choose the best for yourself and your family. So, to get the sterling details of the terminal, read to the end and learn when to reach the terminal for departure, how to connect to the airport staff, the terminal’s details, and much more.

United Airlines: Departures and Arrivals at the BOS

United Airlines uses Terminal B at Boston Logan International Airport (BOS) for its arrivals and departures. Now, as you know, your assigned terminal will be a cakewalk for you to complete the check-in process, security process, etc. Refer to the table provided below for more details:

United Airlines Arrivals at BOS Terminal B
United Airlines Departures at BOS Terminal B
Airline check-in processLevel 2, both North and South sections

Get in Touch: United Airlines Boston Logan Intl Airport 

The single table mentioned below will give you a clear idea of everything related to the terminal and its contact details. So that if you get left with any questions, you can talk to the airport personnel in no time.

Name of the AirportBoston Logan International Airport
Airport code BOS
Contact Details +1 800-235-6426
AddressEast Boston, MA 02128, United States
Airport StatusActive
TypePublic
Coordinates42.3656° N, 71.0096° W
Ticket Counter HoursDaily from 6:00 a.m. – 9:00 p.m.
Number of Passengers40,833,978
Official Websitehttps://www.massport.com/logan-airport 
Twitter handlehttps://x.com/BostonLogan 
Instagram Handle https://www.instagram.com/flylogan/ 
Facebook pagehttps://www.facebook.com/BostonLogan 

United Airlines Information

Airline NameUnited Airlines 
Airlines StatusActive
TypeInternational
HeadquartersChicago, Illinois, United States
Airlines Customer Service Number1-800-864-8331
Founded6 April 1926, Boise, Idaho, United States
United Airlines Online Check-inhttps://www.united.com/en/us/checkin 
Manage United Airlines  Bookingshttps://www.united.com/en/us/manageres/
Track United Flights and statushttps://www.united.com/en/us/flightstatus 
Official Websitehttps://www.united.com/en/us
Linkedin handlehttps://www.linkedin.com/company/united
Twitter handlehttps://x.com/united 
Instagram handlehttps://www.instagram.com/united/

Get Rid of Skepticism : United’s Service Counters at BOS  

The service counter of Boston International Airport is always ahead of time to address your queries. No matter if it is about the check-in process or the baggage policy, you should make a visit to their Service Counter; the staff will be more than happy to help you and to provide you with a flight free of doubts and queries. You can also ask them about your flight departures, available deals on reservations, and all the other terminal-related stuff for which you need support.

Make Ticket Reservations

You can buy and reserve your tickets at the BOS Terminal with the best available deals. Passengers can also avail themselves of this service at self-service kiosks or ticket counters. The deals may vary by time, so make sure to clear them all at once with the airport representatives. 

Complete Check-in Process

There are two major check-in options: online through the official site and physically at the terminal. Make sure to visit the terminal and meet the check-in time limits, or United may deny service, cancel your reservation, or refuse to check your bags.

Cancellation Facility on Tickets

If an unavoided situation has come your way and you are worrying about your tickets, do not worry, as the cancellation facility is easily provided for passengers traveling to BOS United Airlines Terminal. You can either get access to this facility through the website or at the service counter of the Airport’s Terminal B.

Get Extra Baggage Allowance

If you are carrying fragile or large items, consult the service staff for the requirements for carrying such items and get an extra baggage allowance quickly for safe travel. It is readily available at the counters, so you can avoid any delays in your flight. 

Consultation for Lost and Found Items

If you have found a lost item at the airport, you can easily submit it to the lost and found department. No fee is associated with submitting a lost and found claim at Boston Logan Airport. Contact the Transportation Security Administration (TSA) if you lose anything at a security checkpoint, though. The lost and found service is open from 5:30 AM to 8:00 PM. 

Get to the Boston Logan Airport

There is no need to worry if you don’t have personal transport. Reaching the airport on time without missing your flight is quite easy with the provided options. Have a look at these options to choose according to your need to reach BOS Terminal on time. 

Public Transportation:
Accessing and departing from Boston Logan Airport is quite efficient. There’s the Silver Line, the Blue Line, and the water ferry. Boston’s downtown and the airport are immediately connected by the Blue Line subway. After arriving at Airport Station, passengers can easily reach Boston Logan terminals via a complimentary shuttle service. However, the Silver Line of the MBTA connects Boston’s South Station with Boston Logan and travels straight to all ports. Travelers from the airport to downtown can make use of this free alternative.
On-Airport shuttle:
Another effective facility that connects passengers to the airline terminals, the Rental Car Center, the Water Transportation Dock, and the Airport Station on the MBTA Blue Line is Boston Logan’s free On-Airport Shuttle system. This system operates daily from 9:00 AM to 10:00 PM and serves all terminals, including Terminal E.
Rentals Cars
Boston Logan International Airport car rentals are located in the consolidated Rental Car Center (RCC) at 15 Transportation Way, East Boston, MA 02128. A few of the rental car partners at BOS are: (800) 354-6962(800) 230-4898(800) 218-7992

Amenities Provided at the BOS Terminal

Wating can get boring sometimes when there’s nothing to get in the name of amenities, but this is not the case with BOS United Terminal, as they have the best modern amenities for passengers to choose from. Thanks to the extensive choice of services and amenities available, passengers can enjoy a wide array of activities prior to, during, or throughout their journey.  

Shopping and Food Centres

Whether you want to buy goodies for yourself and your loved ones or want to grab a quick snack before your departure, the United Airlines BOS Terminal has got your back! Passengers have access to a wide range of dining options, including sit-down dinners at cafés and restaurants, as well as snacks and grab-and-go options. With BOS, your journey will be the most convenient of your life. 

NewsLinkVending MachineBookLinkLucca
Dufry – Duty FreeFuelRodNew England CollectionsLegal Sea Foods
Newslink Temp at BooklinkBoston AMERICA!HudsonPeet’s Coffee & Tea
MACInMotion EntertainmentiStorePei Wei
Natalie’s Candy JarTravel + LeisureDunkin’Potbelly Sandwich Shop
Alta StradaB.GOODBerkshire Farms MarketSam Adams Brewhouse
CurritoStarbucksKelly’s Roast BeefGreen Express
Gachi Sushi & NoodlesWahlburgersDine Boston RestaurantSal’s Pizza

Medical and Nursery Resource

If an unexpected medical emergency occurs, everything will be under control at BOS United Terminal, as they have a separate section for passengers’ Medical needs. The nursing staff is very kind towards their customers. They will understand your conditions and give you a solution accordingly. In the case of special needs, TSA screening processes are in place to support, including oxygen cylinders and wheelchairs. For travelers with visual impairments, AIRA services are available to enhance safety. 

Playing Station for Kids

If your kids are getting exhausted from airport formalities, make sure to let them see their lounge—Kidsport! Under the guidance of the lounge staff, children can rest and play however they want in safety. The place has swings and toys so that children can keep themselves busy. Its opening hours are from 6:00 AM to 7:30 PM. Hence, make sure to let your kids enjoy themselves to the fullest.

Pet Relief Area

If you are bringing your pets with you on your flight, do not forget that the BOS terminal provides pet relief areas. You can inform staff at the counter 24 hours before your departure using the contact details provided in this manual. The fee may vary according to the weight and size of your pet; thus, make sure to have a conversation with the staff regarding it.

Additional Benefits to Look Upon!

The Terminal offers other facilities in addition to the basic services. To make every moment of your trip worthwhile, check the table below and choose the preferred ones:

Girts & SoverneirsWater Filling StationsBooks & MagazinesWiFi Facility 
Convenience ShoppingCosmetics & Skin CareNail careATM
Nursing SuitesRestaurantsFamily FriendlyCurrency Exchange
Service Animal & Pet ReliefTravel EssentialsFashion & AccessoriesLounges
Currency ExchangeSmoking AreaChapelMedical Aid
SpaCoffee & Tea SpotsDuty-FreeBaggage Storage
MassageBarChild Care SuppliesAirport Information
Fly Logan AppGrab & GoElectronicsCharging Station
ToiletriesSnack PointPharmacyLost and Found
Worship SpacesHotelsParking SpaceAccessible Travel

Final Thoughts

Make your flying journey enjoyable with the best management of United Airlines BOS Terminal, which has all the essential services and amenities for passenger comfort. Everything is in place, from helpful utilities to convenient facilities, to make your journey smooth and pleasant. So, enjoy your travel with the assurance that the terminal is designed to meet all your needs efficiently.

Boston Logan International Airport Map Location Address

Often Asked Inquiries!

What Terminal is United Airlines at BOS International Terminal?

The United Airlines at BOS occupies Terminal B for both its Arrival and Departures. 

What Amenities does United Airlines BOS Terminal provide?

The Terminal offers all the necessary amenities, such as Pet relief areas, shopping centers, restaurants, medical utilities, and much more.

At what time should I arrive at the BOS Terminal for United Airlines Flights?

One should arrive at least Two hours prior to their Domestic flight and 3 hours before their International Flight.

Does United Airlines allow online check-in?

Yes, you can check in online via United Airlines’ website to save time and avoid long lines at the terminal.

Where can I find United Airlines’ customer service at BOS?

Customer service counters for United Airlines passengers are available in Terminal B for assistance with any issues.

What is the contact number for BOS Terminal?

Passengers can contact the United Airlines at 1-800-864-8331

United Airlines Other Locations

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