Southwest Airlines BOS Terminal – Boston Logan International Airport

  • Airport Location: East Boston, MA 02128, United States
  • Airport Code: BOS
  • Arrival Terminal: Terminal B
  • Departure Terminal: Terminal B
  • Phone Number: +18002356426
  • Website: www.massport.com
Boston Logan International Airport

Navigating busy airports like Boston Logan International Airport for the first time can feel a bit tricky, but there is no need to worry! You have found the right place where you will get everything related to Southwest Airlines BOS Terminal. This user-friendly guidebook will help you simplify your travel experience. From discovering your assigned terminal to checking in for your flight and even finding a great spot to grab a bite, we have got you covered. Moreover, if you need directions or information about special assistance, this manual will be your trusty travel buddy.

Keep reading to understand everything you need to know before your flight takes off.

What Terminal is Southwest Airlines at BOS ?

At Boston Logan International Airport, passengers flying with Southwest Airlines should find their way to Terminal B for arrivals and departures. Whether you are beginning your journey or just arriving, Terminal B offers plenty of ways to enjoy your time. With a variety of dining options, shops, and spots to relax, your experience at the terminal can be just as memorable as your trip. Be sure to arrive early at Southwest Airlines Boston Logan Airport Terminal to take advantage of everything available to you fully.

Get in Touch

Knowing which terminal to go to is just the beginning of a smooth travel. You will need clear directions and an idea of key areas within the terminal to navigate easily. The table below offers essential details about Southwest Airlines and Boston Logan Airport, helping you connect with staff and find your way without any hassle.

All available information on Southwest Airlines Boston Logan International Airport

Airport AddressEast Boston, MA 02128, United States
Southwest Airlines Check-inTerminal B
Southwest Airlines Arrival Terminal BOSTerminal B
Southwest Airlines BOS Terminal Departures Terminal B
Airport CodeBOS
Opening Hoursopen 24/7 Everyday of the Year.
IATA CodeWN
ICAO CodeSWA
Ticket Counter HoursDaily 24 Hours
Contact Number+18002356426
Official Websitewww.southwest.com
Manage Southwest Bookingshttps://www.southwest.com/air/booking/
Southwest Online Check-inhttps://support.southwest.com/

Southwest Airlines’ Social Media Accounts

Official YouTubewww.youtube.com/user/NutsAboutSouthwest
Official Twittertwitter.com/SouthwestAir
Official Facebookwww.facebook.com/SouthwestAir
Official Instagramwww.instagram.com/southwestair

Get Help From Southwest Airlines Experts

Have trouble or questions while flying with Southwest from Boston Logan Airport? No need to stress! The Southwest Information Desk is here to help you every step of the way. The staff at the counters have all the resources you need to quickly address your concerns and ensure a smooth and enjoyable travel experience. Just let them know what you need, and they will take care of the rest.

Flight ReservationsPet TravelFlights Cancellation
Entertainment OptionsDeals and OffersSeat Selection
Managing FlightsBaggage AllowancePassports or Visa
Medical AidWiFiWheelchair
Check-inTravel DocumentsInfant Travel Policy
Flight StatusUnaccompanied MinorAirfare Refunds
Seat UpgradesIn-Flight MealsName Change Policy

Reserve Your Seats in Advance

To guarantee the best possible seat for your flight with Southwest Airlines, it is recommended to reserve your spot ahead of time. You can do this easily by visiting the Southwest Airlines counter in Terminal B at Boston Logan Airport or by booking online. Flyers can choose from a range of seating options, including extra legroom or window seats, to ensure your journey is both relaxing and tailored to your needs.

Check-In Process

Make your travel experience even smoother by checking in ahead of time with Southwest Airlines. You can check in online through their website, or if you prefer online mode, you can visit the check-in counters or kiosks at BOS Airport. Be sure to have your travel documents ready to speed up the process and receive your boarding pass, ensuring a hassle-free start to your trip.

Luggage Assistance & Info

When traveling from Southwest BOS Terminal, understanding luggage policies is essential. Visit the Southwest Airlines service counter at BOS Airport for any luggage-related inquiries, including carry-on and checked bag information. The friendly staff can help clarify size and weight limits, baggage fees, and rules for special items so you can travel prepared without surprises or stress.

Flexible Ticket Cancellations

Southwest Airlines understands that travel plans can change unexpectedly. If you need to cancel or modify your ticket, you can easily do so at the service counter or by managing your booking online. With a flexible cancellation policy, Southwest provides peace of mind in case of emergencies, and they will also inform you about any potential refunds.

Upgrade Your Itineraries

Treat yourself to a more comfortable flight by upgrading to a premium class with Southwest Airlines. You can request an upgrade at the customer service desk at Southwest Airlines Boston Logan Airport Terminal or simply do it online in a few easy steps. Upgrading gives you added benefits like extra comfort, priority service, and additional amenities to make your flight even more enjoyable.

Name Correction

If you notice any spelling mistake in your name on your Southwest Airlines ticket, there is no need to worry. The airline’s customer service team at the BOS terminal can assist you in correcting any mistakes. It is important to address any name issues as soon as possible to avoid delays during check-in or boarding. Just make sure to bring your identification documents for a smooth correction process.

Satisfy Your Cravings

Once you have finished your pre-flight tasks and gone through security, you will find plenty of dining options ready to satisfy your hunger. With a variety of places to eat, from quick bites to delicious meals, there’s something for everyone at the Southwest Terminal. So, enjoy your favorite meal before your flight.

Restaurant NameOpening Hours
B.GOOD4:30 AM – 30 minutes prior to last departure
Berkshire Farms Market60 minutes prior to first departure – 30 minutes prior to last departure
Cisco Brewers8:00 AM – 30 minutes prior to last departure
Dunkin’60 minutes prior to first departure – 30 minutes prior to last departure
Dunkin’ (Pre-Security)Open 24 hours
Kelly’s Roast Beef5:00 AM – 30 minutes prior to last departure
Legal Sea Foods5:00 AM – 30 minutes prior to last departure
Lucca5:00 AM – 30 minutes prior to last departure
N.e. MKT4:00 AM – 30 minutes prior to last departure
Not Your Average Joe’s5:00 AM – 30 minutes prior to last departure
OTTO60 minutes prior to first departure – 30 minutes prior to last departure
Peet’s Coffee & Tea60 minutes prior to first departure – 30 minutes prior to last departure
Pei WeiMonday – Friday: 6:00 AM – 30 minutes prior to last departure, Saturday & Sunday: 9:00 AM – 6:00 PM
Potbelly Sandwich Shop60 minutes prior to first departure – 30 minutes prior to last departure
Sam Adams Brewhouse8:00 AM – 30 minutes prior to last departure
Starbucks60 minutes prior to first departure – 30 minutes prior to last departure
Stephanie’s60 minutes prior to first departure – 30 minutes prior to last departure
Temazcal Cantina8:00 AM – 30 minutes prior to last departure
TICO60 minutes prior to first departure – 30 minutes prior to last departure

Purchase Essentials

At Southwest Airlines Boston Logan Airport Terminal, travelers will discover a variety of shops featuring everything from last-minute items and stylish clothing to beauty products and duty-free bargains. Take a look at the list of retail stores in the table below!

Boston TopsHudson
FuelRodFifth & Sunset
Dufry – Duty Free

Ground Transportation

Traveling to and from the airport is simple and affordable due to the range of transportation options available. Whether you choose a ride-share, catch a bus, or opt for a taxi, you will choose according to your needs at the most affordable rates.

Transportation Options
Logan ExpressRide Apps/ Uber/LyftBiking
Public TransportationTaxi & LimosCar Share
On-Airport ShuttleCar RentalsBus Locator
Private Bus ServicesPickup and Drop-off

Parking Options

If you prefer to drive to the airport in your own car, you will find convenient parking options ready to meet your needs. With several lots available, you can park your vehicle securely, and the daily rates are quite reasonable. If you are unsure about the parking process, you can easily check the fees online before your trip or ask a friendly staff member for assistance. They would be happy to help you book your parking space!

Parking
Terminal ParkingEconomy ParkingFrequent Parking Programs

Lost and Found Department

If you have lost your belongings while at the Southwest Airlines BOS Terminal, you will be glad to know there is easy help available. Boston Logan Airport has a lost-and-found service for items misplaced within the airport, and there are no fees for this service. However, if you lost something at the TSA checkpoints, on the plane, or in areas managed by U.S. Customs and Border Protection, you will need to reach out to those specific authorities for assistance.

Few Additional Amenities

At the Southwest Airlines Boston Terminal, your travel experience is designed to be easy and enjoyable from beginning to end. With a variety of few more amenities aimed at your comfort, the terminal ensures that all your needs are met, making every aspect of your journey smooth whether you are starting a new adventure or returning home.

Mobile Money ATMAA Credit Union ATMKidportMobile Money ATM
Parking Pay StationBank of America ATMNursery-MamavaParking Pay Station
Pet Relief AreaCash to Credit MachinesNursing RoomBars
Check-in KioskSmarteCarteClassic Shoe ShineWater Filling Station
MBTA Ticket MachineBaggage Claim OfficeHydration StationMBTA Ticket Machine
WiFi ServiceFamily AmenitiesPharmaciesShowers
Parking OptionsAssistance DesksDuty-Free ShopWheelchair Facility
CafesWashroomsVending MachinesSantander ATM
Car RentalsCitizens Bank ATMCharging StationsGround Transportation Services

Wrapping Up

With this guide, finding your way around Southwest Airlines Terminal at Boston Logan Airport will be a breeze. You have gathered all the important information you need for a smooth experience. If you still have questions or need extra help, the staff is always ready to assist you and provide the support you need. Enjoy your journey!

Boston Logan International Airport Map, Location, and Address Guide

Help Section : Southwest Airlines at Boston Logan International Airport

Can I check my bags at the Southwest Airlines counter at Logan Airport ?

Yes, you can check your bags at the Southwest Airlines counter located in Terminal B.

What Terminal is Southwest Airlines at BOS Airport ?

Southwest Airlines operates out of Terminal B for both arrivals and departures at Boston Logan Airport.

What transportation options are available from Southwest BOS Terminal ?

Southwest Airlines Terminal B is well-connected with several transportation options, including taxis, rideshares, buses, and the Logan Express shuttle service.

Where can I park my car when flying with Southwest Airlines from Logan Airport ?

BOS International Airport has multiple parking options. Be sure to check availability and rates online before your trip.

Is there a currency exchange near the Southwest Airlines counter at BOS ?

Yes, currency exchange services can be found in Terminal B. Look for signs or ask at the information desk for assistance.

Are there any dining options at the Southwest Airlines Boston Logan Airport Terminal ?

Yes, Terminal B offers a variety of dining choices, from quick bites to sit-down restaurants, so you will have plenty to choose from.

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